Privacy Policy

(Based on General Regulation (EU) 2016/679 of the European Parliament and of the Council of Europe of 27-4-2016)

Doctor Anti-smoke is committed to securing the privacy of its customers. In compliance with the applicable Data Protection Act and General Regulation No. 2016/679, it has taken all necessary measures to protect and ensure the confidentiality of its transportation (but not limited to, use of encryption protocol, antivirus, firewall, etc.). Therefore, the business, as responsible for the personal data you submit to us, adopts a policy that defines how your personal data is processed and protected, which for reasons of transparency is described in detail below:

Each time you use this site, you are bound by the applicable Privacy Policy, and you should read this text whenever you use the site and make sure you accept it.

Which personal data do we collect?

Personal data is any information related to you, such as contact information (name, address, email address and telephone number), time and reason for your appointment, payment information and payment history, Credit Information, Order Information etc.

What are the purposes of keeping and processing your data?

The personal data you provide us will be processed and kept under a responsibility of Doctor Anti-smoke for the following purposes:

the development, execution, and implementation of the Purchase Agreement for the purchase of products, the provision of services or any other contract between you and us,
the handling of your requests
the provision, with your consent, of information on the services and products of Doctor Anti-smoke in the field of electronic cigarette, in which the provision of information includes the sending of e-mails, or other equivalent electronic medium (such as SMS).
In the event that you pass on personal information to a third party, you are responsible for informing that person about the use of his or her data and for obtaining explicit consent that such information is given for the purposes explained above. In case you purchased a product or you have booked an appointment for a third person, the personal data of the third person you have given us will be used for the following purposes:
(a) managing the delivery and / or verifying the correct delivery of the corresponding product / proper supply of the corresponding aesthetic and
 b) answer any queries or service requests that either you or the third person may make.

If you choose to use your payment card (credit, debit, etc.) or your PayPal account as a form of payment, Doctor Anti-Smoke informs you that it does not store or process the card details. Payment is made by redirecting to the online environment of your bank, which may process your data yourself. Doctor Anti-Smoke passes your credit card and PayPal data to third parties (e.g., banks) in accordance with the international principles of confidentiality and security for credit and debit cards and PayPal accounts. use of this feature may require for your security to change your password. Remember that security when using this site also depends on its proper use and the maintenance of certain confidential passwords.

Why do we use your personal information?

We will use your personal data to manage your purchases from our physical store "Doctor Anti-smoke" (Vasilissis Olgas 88) as well as your online purchases from our e-shop, www.antismoke.gr, to process your orders through our online services to send you notifications about the delivery status or any problems when delivering your items and managing your payments. We will also use your data to handle complaints and warranty issues for the products. Your personal data is used to identify and validate your legal age for online purchases and to verify your address with external partners. We want to offer you different payment alternatives and we will analyze to find out which alternative payments are available to you, including your payment history and credit checks.

Who has access to your personal information?

Your personal data is only used to provide you with the services listed above and can be passed on to companies to validate your address, communication agencies to send you order confirmation, warehouse and distribution vendors to deliver your order, payment service providers for your payment, credit reference institutions for identity and credit checks and debt recovery agencies. Many of these benefiting companies have an independent right or obligation to process your personal data.

Time period for storing your personal data

We will keep your data as long as you are active-client-level. We also take into account the time intervals for which we may need to keep personal data in order to fulfill our legal obligations or to respond to complaints / questions and to protect our legitimate rights in the event of a claim being made.

When we no longer need your personal information, we will delete or destroy them safely, prompting you in time.

Automated decision making

When applying for credit as a form of payment, we will run an automated decision-making process on the credit application. You have the right to express your opinion and challenge the decision, following your contact with our company.

Where we store your data / International data transfer

The data we collect from you is stored in the European Economic Area (EEA) but can also be transferred and processed to a non-EEA country. Any such transfer of your personal data will take place in accordance with applicable EU law. For non-EEA transfers, Doctor Anti-Smoke will use the standard contractual clauses and the privacy protection shield as warranties for contracts without the proper influence of the European Commission.

A REALITY OBLIGATION

The user-user (s) hereby ensures that the provided information is correct and accurate and is committed to disclosing any change or modification thereof. Any loss or damage caused to the site or to any third party responsible for the site due to the provision of incorrect, inaccurate or incomplete information in the subscription fields will be the sole responsibility of the user.

Who has access to your data?

Doctor Anti-Smoke, as the file manager, undertakes to ensure the confidentiality of your personal data and to ensure that you exercise your rights of access, rectification, erasure and objection, by sending an e -mail at [email protected], on "Privacy". If necessary, we will ask you to provide us with a photocopy of your identity card, passport or other applicable documentary evidence. Also, in order to fulfill the above purposes, we may disclose or transfer the information you have given us to Doctor Anti-Smoke companies, third-party controllers, information gathering centers, financial institutions or other third-party service providers; (such as fraud detection, billing, affiliate programs and reward programs, technology service providers, financial transaction management, logistics services, transport, order management and customer services, and / or analysis of transactions made through the site in order to provide our users with sufficient guarantees on purchase transactions, etc.) or are essential for the management of your purchases. We hereby inform you that upon your registration and by providing information either through our website or by completing a handwritten or printed-pre-filled application at our Doctor Anti-smoke shop, you expressly authorize us to disclose and / or transfer the that information to those mentioned above. By providing us with information on this website or, otherwise, with us, you expressly authorize us to disclose and process your information as described above. Your explicit consent to this access / disclosure includes those cases where suppliers may be established in other countries or regions outside the European Economic Area for the effectiveness of the service provision.

Your rights to protection of personal data / Right to information

You have the right to request information about the personal data we hold at any time. You can contact Doctor Anti-Smoke, which will provide your personal data via email.

Right of rectification: You have the right to request the correction of your personal data if it is incorrect, including the right to complete incomplete personal data.
Right to Delete: You have the right to delete any personal data processed by Doctor Anti-smoke at any time except in the following cases:
if you have a pending order that has not yet been sent or sent in part
if you have an unpaid debt to Doctor Anti-smoke, regardless of the payment method
if you have made a purchase, we will maintain your personal data in relation to your account accounting transaction
Restricted right: You have the right to ask Doctor Anti-smoke to restrict your personal data process in the following cases:
if you oppose a legitimate interest of Doctor Anti-smoke. Doctor Anti-Smoke will restrict any processing of such data pending verification of the legitimate interest.
if you claim that your personal data is inaccurate, Doctor Anti-Smoke must restrict any such processing as it will verify the accuracy of your personal data.
if the processing is illegal, you can oppose the deletion of personal data and request the limitation of the use of your personal data.

How can you exercise your rights?

We take data protection very seriously and you can always contact [email protected] for any clarification. If you believe that Doctor Ant-smoke is processing your personal data in the wrong way, you can contact us. You also have the right to file a complaint with a supervisor.

Notifications about privacy notice:

We may need to update the privacy notice. The latest version of the privacy notice is always available on our site. We will disclose any substantive changes to the privacy notice, for example the purpose for which we use your personal data, the identity of your controller or your rights.

DIRECT TRADE, ADVERTISING AND PROMOTION OF PRODUCTS

Why do we use your personal information?

We will use your personal information to send you promotional offers, product and service promotions, information inquiries, and invitations via emails, text messages, phone calls and mail. To optimize your Doctor Anti-Smoke experience, we will provide you with relevant information, recommend products, remind you of the products that remain in your shopping cart and we will send you personalized offers. All of these services are based on your previous purchases, clicks, and the information you've submitted to us.

What types of personal data are we processing?

We will process personal information such as your contact information, namely your email address, phone number and zip code, gender (if you choose to provide it), the products and bids you have clicked on.

Who has access to your personal information?

Data is only used to provide the above mentioned service and can be passed on to third parties such as media agencies and technical vendors to distribute natural and digital direct marketing. We never transfer, sell or exchange your data for marketing purposes to third parties.

What is the legal basis for processing your personal data?
The processing of your personal data is based on your consent. You have the right to withdraw your consent to the processing of your personal data at any time. When you do so, Doctor Anti-Smoke will not be able to send you other direct marketing offers or information based on your consent.

How long do we store your data?

We will retain your data until you explicitly and in writing withdraw your consent. Deleting them can be done by letter request via e-mail at [email protected] or via your user account at our online store www.antismoke.gr.

CREATE ACCOUNT

Why do we use your personal information?

We will use your personal information to create and manage your personal account in order to offer you a personalized and relevant experience with Doctor Anti-Smoke. We will provide you with the order history and details of your orders and will allow you to manipulate your account settings. We will also offer you easy ways to keep accurate and up-to-date information, such as contact information and payment information. Further, we will enable you to store items in your shopping cart and evaluate and review the products you have purchased from us. In order to provide you with relevant product suggestions, Doctor Anti-Smoke will process your navigation and browsing on online platforms, purchase history and product reviews, and the information you submitted through your account.

What kind of personal data do we collect?

We will always process your e-mail address and password that you submit when you sign up for Doctor Anti-Smoke.
We will process the following categories of personal data if you choose to provide us with such contact information as name, address, phone number, date of birth, gender, country, account settings, encrypted payment card information.
We will process personal data if you make a purchase, such as order history, shipping information, and payment history. We will also process the following categories of personal data associated with your cookies, such as your browsing history.

Who has access to your personal information?


Data sent to third parties is only used to provide you with the services listed above to optimize the site we use for site services and product rating analysis tools.

What is the legal basis for processing your personal data?
The processing of your personal data on your behalf is based on your consent when creating your account. The processing of your personal data to provide relevant product information is based on our legitimate interest.

How long do we keep your data?

We will keep your data as long as you have an active account. You have the right to terminate your account at any time. If you choose to do so, your account will cease to exist and is considered inactive. We will keep your personal data, if there are legal requirements and if there is an open dispute. After your account is terminated, your data will be deleted. You have the right to oppose the processing of your personal data, based on the legitimate interest of Doctor Anti-smoke, by contacting [email protected] Your account will then be deleted and we will not be able to provide our services to you.

CUSTOMER SERVICE

Why do we use your personal information?

We will use your personal information to handle your inquiries, address complaints and product warranty issues, and technical support issues via email, chat, telephone and social media. We can also contact you if there is a problem with your order.

What types of personal data are we processing?


We will process the data you provide to us such as contact information such as name, address, email address and telephone number, date of birth, payment information and payment history, credit information, order information, account number or membership, all correspondence on the subject,

Who has access to your personal information?

Data forwarded to third parties is only used to provide the services listed above.

What is the legal basis for processing your personal data?
The processing of your personal data is based on the legitimate interest of Doctor Anti-Smoke.

How long do we keep your data?

We will keep your data for 5 years for phone and e-mail and 12-month logs for case management and business complaints. your personal data will be stored for 2 years.

Your right to oppose processing on the basis of a legitimate interest:
You have the right to oppose the processing of your personal data based on the legitimate interest of Doctor Anti-Smoke. Doctor Anti-Smoke will not continue to process personal data unless there is a procedure that overrides your interests and rights or legal claims.

COMPETITIONS

Why do we use your data?

We will process your data when you enter our online contest. Your personal data will be used to contact you about the contest, confirm and verify the identity of the contestants, communicate with winners / winners, deliver gifts and track deliveries.

Which types of personal data are we processing?

We will process personal data categories such as contact information, namely name, address, e-mail address and telephone number, age, and all information submitted to the contest.

Who has access to your personal information?

Data forwarded to third parties is used exclusively to provide you with the services listed above, as well as the shipping companies to deliver prizes.

What is the legal basis for processing your personal data?
The processing of your personal data is based on your consent when choosing to participate in a contest.

You have the right to explicitly and in writing withdraw your consent to the processing of your personal data at any time. When you do so, Doctor Anti-Smoke will not be able to provide you with the services listed above.

How long do we store your data?

We will retain your personal data for 45 days after the end of the contest.


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